JOB TITLE: Rater
FLSA STATUS: Non-Exempt
REPORTS TO: Commercial Lines Manager
SUMMARY: The Rater is responsible for all rating within the agency that is available either on the internet or with the company’s software. The responsibilities include prioritizing requests for rating, staying informed of companies rating changes/updates, staying familiar with company underwriting guidelines and changing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other functions may be assigned as business conditions change. Perform all rating for the CL Department that is available either on the internet or with the company’s software. Implementation and adherence to CL Rating Procedures. Maintain a working knowledge of all agency standards and procedures. Keep updated on insurance company changes, products, procedures and commission schedules. Process through the company’s internet site any builder’s risk and flood policies requested. Prioritize workflow on desk and process accordingly. Check daily and maintain suspense items. Inform CSR/Producer of information gathered from company web sites such as expirations, market information. Coordinate with Company(s) representative on any training regarding the rating department. Comminicate via email to the Marketing Committee information gathered through web sites and underwriters regarding company information when necessary. Attend seminars or educational activities to stay up to date on latest developments and trends in the industry. Perform other duties and assignments as requested by supervisor. Immediately report any and all malfunctions of the computer software or hardware to the IT Manager or your direct supervisor.
EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); and three plus years of related experience and/or training preferred; or equivalent combination of education and experience. Insurance agency experience necessary. Advanced computer skills using agency software.
LANGUAGE SKILLS: Ability to read, analyze, and interpret insurance policies, coverage’s, documents and regulations. Ability to write reports and business correspondence. Ability to effectively establish rapport, present information and respond to questions from Producers and CSR. Skill and ability to meet people and listen.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, pro-rata, percentages, and volume.
CERTIFICATES, LICENSES, REGISTRATIONS: Insurance license. Advanced insurance degree – CISR, CIC.