Benefits Customer Service Rep (CSR)
Rich & Cartmill, Inc. is seeking an individual to work in our Benefits department assisting a Producer with the marketing and administration of various benefit plans. It is a heavy data entry position and knowledge of the health care industry in regards to deductibles, co-pays, recent legislation and laws is preferred. Job Type: Full-time Pay: […]
Commercial Account Manager – Assistant
POSITION SUMMARY: The position of Customer Service Representative Assistant is to process paperwork as outlined below for the Customer Service Representative(s) they are assisting. This position maintains a working knowledge of all processing procedures and standards of the agency and utilizes these procedures and standards when assisting the CSR. This is a training position for […]
Training and Development Trainer
SUMMARY: Facilitate the training of all staff in the standards, procedures, and workflows developed by Rich & Cartmill, Inc. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for training all Personnel on agency workflows and agency automation. These training sessions will require limited travel to offsite locations and may also be offered via Zoom for those outside of […]
Commercial Lines Account Manager
SUMMARY: To provide prompt, accurate and courteous service to our customers while following standards, procedures and guidelines established by Rich and Cartmill, Inc. FLSA STATUS: Non-Exempt REPORTS TO: Commercial Lines Manager ESSENTIAL DUTIES AND RESPONSIBILITIES: Service commercial line accounts as assigned in an effort to prevent errors and omissions. Service commercial lines customers by handling phone calls, resolving […]
Commercial Lines Account Manager
SUMMARY: To provide prompt, accurate and courteous service to our customers while following standards, procedures and guidelines established by Rich and Cartmill, Inc. FLSA STATUS: Non-Exempt REPORTS TO: Commercial Lines Manager ESSENTIAL DUTIES AND RESPONSIBILITIES: Service commercial line accounts as assigned in an effort to prevent errors and omissions. Service commercial lines customers by handling phone calls, resolving […]